FAQ

What outlets are compatible with the Guidelight?

The Guidelight is compatible with standard Duplex and Décor outlets with screw terminals exposed.

Compatible: Duplex and Decor Non-compatible: GFCI
Duplex & Decor GFCI
How long to the LEDs in the Guidelight last, and are they replaceable?

The LEDs in the Guidelight will last for 25+ years before they begin to dim.  However, they are not replaceable.

How much does it cost to operate a Guidelight?

The Guidelight costs around 10 cents a year to power.

How bright is the Guidelight?

The Guidelight emits around 6 lux of light, which is similar to the nightlights on the market today.

Does the Guidelight work with light switches?

At this time, the SnapRays Guidelight is not compatible with light switches. Stay tuned…

What if my outlets are horizontal?

No problem! The Guidelights will install horizontally and work just fine.

What orientation can the Guidelight be installed in?

The SnapRays Guidelight is designed to be installed facing the same direction as the ground prongs on the outlet.  For example: If the ground prongs on the outlet are facing down, the Guidelight will need to be installed with the lights facing down. If the ground prongs are facing up, then the Guidelight will need to be installed with the lights facing up.

Orientation

What countries do you ship to?

We currently ship to the U.S., Canada and Mexico.

Are the Guidelights available in stores?

At this time, the Guidelights are currently only available on our website.

I haven’t received my Guidelight yet.  What should I do?

If you haven’t received your Guidelights yet, please contact our Customer Service Team at support@snappower.com and they will be happy to take care of you.

Is the Guidelight compatible with GFCI outlets?

At this time, our Guidelights are not compatible with GFCI outlets.